Reinae helped us to buy a house in Austin from our current base overseas. Needless to say this was a challenging process. We were very far from Austin and didn’t have the time or inclination to travel there to explore the city or view potential properties. Reinae took the time to video tape and send to us some of the areas we were interested in, traveling on foot through neighborhoods and offering up information about schools, services and neighborhood feel. Throughout, she was patient, informative, responsive and more than willing to take and reply to phone calls and emails at odd times of the day. During the buying process she was extremely thorough and we felt our needs and requirements as buyers were fulfilled to the highest professional standards. Due to the fact that we were so far away Reinae went above and beyond the normal service once would expect from a property agent, helping us to organize inspections and even once the sale was completed she continued to help us to find contractors to do work on the house and garden, despite the fact that she was under no obligation to do so. We have been highly impressed and wouldn’t hesitate to recommend her to friends .. in fact we have already done so!